Privacy Policy

John Butler Services Ltd is committed to protecting your privacy and handling your personal data in accordance with UK data protection laws, including the UK GDPR.

1. Who We Are

John Butler Services Ltd is a UK-based building and property renovation company.

If you have any questions about this policy, please contact:
Email: info@johnbutlerservices.co.uk

2. What Information We Collect

We may collect and process the following data:

• Name
• Email address
• Phone number
• Address or project location
• Information submitted via contact forms or email
• Technical data such as IP address, browser type, and website usage
• Marketing preferences (if you subscribe to communications)

3. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotations
• Deliver our services
• Communicate with you/your project team
• Improve our website and services
• Send marketing communications (only where you have opted in)
• Comply with legal obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent
• Contractual necessity
• Legitimate interests

5. Website Hosting (IONOS)

Our website is hosted by IONOS.

IONOS may process technical data such as IP addresses, server logs, and website interactions to ensure the security and performance of the website. This processing is carried out in accordance with their privacy policies.

6. Google Analytics

We use Google Analytics to understand how visitors use our website and to improve user experience.

Google Analytics may collect data such as:

• Pages visited
• Time spent on pages
• Device and browser type
• Approximate location

This data is anonymised where possible and does not directly identify you.

You can opt out of Google Analytics tracking via your browser settings or by using Google’s opt-out tools.

7. Facebook (Meta) Pixel

We may use Facebook (Meta) Pixel to measure the effectiveness of our advertising and understand user behaviour on our website.

This may track actions such as:

• Page views
• Form submissions
• Website interactions

This data helps us improve our marketing and deliver relevant advertisements.

You can control how your data is used for advertising through your Facebook privacy settings.

8. Email Marketing & Mailing Lists

If you choose to subscribe to our contact list, we will collect your name and email address to send relevant business information and updates.

• You will only receive marketing emails if you have opted in
• You can unsubscribe at any time using the link in our emails
• We do not share your details with third parties for marketing purposes

9. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Subcontractors and suppliers
• IT and website service providers
• Professional advisers

All third parties are required to respect the security of your data.

10. How We Store Your Data

We take appropriate security measures to protect your data.

Your data is only retained for as long as necessary to:

• Fulfil the purpose it was collected for
• Meet legal, tax, or regulatory requirements

11. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

These may include:

• Essential cookies (for site functionality)
• Analytics cookies (Google Analytics)
• Marketing cookies (Facebook Pixel)

You can manage or disable cookies through your browser settings.

12. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, contact us at:
info@johnbutlerservices.co.uk

13. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page.

14. Contact

John Butler Services Ltd
Email: info@johnbutlerservices.co.uk